How to Fix: Sync is Paused, Sign in again in Microsoft Edge?


The Microsoft Edge browser can be signed in with Microsoft account, and it helps the keeping the data in-sync across the devices. However, after a certain time period the Edge browser request for account validation with the status “Sync is Paused, sign in again” however, if you frequently encounter this alert, then it’s better to clear browser data and also allow Microsoft to store cookies.

Similar to its Chromium counterparts, Edge also comes with built-in sync functionality. The benefit of the same is two-fold. First off, all your data remains safely stored over to their server. Hence you wouldn’t have to worry about data loss when resetting the browser.

The second perk is the ability to sync your data across all the linked devices. As a result, your bookmarks, favorites, saved passwords, and likes will all be easily accessible from all of your signed-in devices.

Unfortunately, not many users can make full use of this feature. According to them, the browser tends to stop syncing the data without any manual intervention from their end.

For the fact, it is a requirement from the browser to occasionally (maybe every 30 days) sign in to validate your credential. However, if it’s happening quite frequently, it’s an issue within the Edge browser setup.

It would display a prompt that the sync process has been paused and calls for the users to re-sign into their account. But even if they perform this re-login, it doesn’t do any good as the issue re-appears after a while.

Well, if you are also getting bugged with this sync issue, then this guide is here to help you out. Here is the methods that shall help you fix the “Sync is Paused, Sign in again” error in Microsoft Edge.

Disable and Re-Enable SyncTo begin with, you should consider disabling the browser’s sync feature and then turning it back on. It will refresh the sync functionality associated with your account and rectify the underlying issue as well.

Here are the steps to re-enable the sync support in Microsoft Edge:

Launch the Microsoft Edge browser.Click on the Profile avatar in the address bar.Open Manage Profile Settings option.

Switch to the Sync section and click on the Turn off Sync button.

Now wait for a minute or two, and click on the Turn on Sync.

Hit the Confirm button, and the sync should restart.

Once Microsoft Edge has finished syncing all the data, check whether it fixes the Sync is Paused, Sign in again error or not.

Reset SyncIf toggling off/on the sync feature didn’t manage to spell out success, then your next course of action should be to reset the sync feature altogether. This will then give it a fresh instance to work upon and could work out in your favor towards fixing this issue.

Here are the steps to reset the sync in Edge browser:

Launch Edge browser on your PC.Navigate to the profile sync address.edge://settings/profiles/syncScroll to the end and click on Reset sync.

Hit on Reset on the confirmation box.Once the reset is complete, click on the profile icon at the top right and sign in to your account.

Please wait for a couple of minutes until the browser rebuilds its sync database and saves it over to its servers.

Since the sync feature is now reconstructing itself from scratch, there’s every chance Microsoft Edge’s Sync is Paused, and the Sign in again error is fixed. If not, then here are a few other workarounds that deserve your attention.

Add Microsoft page to cookiesAllowing Microsoft’s account page to save cookies on your device will ensure that your PC’s necessary account details remain preserved. But the job is still half done.

Once you close the browser, you should also consider instructing the browser not to delete the cookies associated with the said page.

Here are the steps to whitelist the Microsoft service account to store cookies on Edge:

Launch the Edge browser on the computer.Open the Cookies settings page.edge://settings/content/cookiesScroll down to the Allow section, and click on the Add button.

Type in in the Site field, and click Add button.

Once that is done, head over to the Clear browser data on the close section.edge://settings/clearBrowsingDataOnCloseEnable the Cookies and other site data toggle button.Expand and click on Add next to Do Not Clear.

Enter in Site field and hit Add command.

Many users were able to fix the “Sync is Paused, Sign in again” error in Microsoft Edge after adding the aforementioned site to the Cookies section. Check if it works for you or not.

Delete CacheIf a plenitude of temporary browser data has been accrued over time or the stored data has been corrupted, both scenarios invite trouble. Therefore, you should consider deleting these cached right away.

Here are the steps to delete the cache from Edge browser:

Launch the Edge browser and go to the clear browser data settings page.edge://settings/clearBrowserDataEnable the check-mark for Cache images and files from the list.

Hit the Clear Now button.Since the cache files have been deleted, the sites would now load from scratch. But this few seconds delay is worth the wait if it ends up fixing Microsoft Edge “Sync is Paused, Sign in again” error.

Disable ExtensionsIf you have an add-on installed, specifically those dealing with saved data and passwords, they might conflict with the browser’s sync functionality. Therefore, the best bet is to disable such extensions right away.

Here are the steps to disable the Microsoft Edge extensions:

Launch the Microsoft Edge browser.Click on the More option, and select the Extensions menu.

Now start by disabling all the extensions and then re-enable them one at a time until you find the issue-causing extension.

Then it is recommended to keep the conflicting extension disabled or rather consider uninstalling it.

While these extensions add more to the overall browsing experience, some could result in a few issues. Therefore, it is recommended to keep their numbers at the absolute minimum.

Reset Microsoft EdgeIf none of the aforementioned methods managed to fix the Microsoft Edge’s Sync is Paused, Sign in again error, then you should consider resetting the browser to its default settings. Do keep in mind that doing so will reset the pinned tabs as well as the startup pages.

Here are the steps to reset the Microsoft Edge browser:

Launch the Edge browser and head over to Reset Profile settings:edge://settings/resetProfileSettingsHit the Reset button in the Reset Settings dialog box that appears.

Once the reset is complete, sign in back to your account.If the sign-in error is due to the browser’s data getting corrupted or setting configuration issues, resetting it should rectify it.

Bottom Line: Edge Sync is PausedWe conclude the guide on how you could fix the “Sync is Paused, Sign in again” error in the Microsoft Edge browser.

The sync feature has now become an integral part of the browsing experience. We are constantly juggling between our smartphone and PC, and the need for data to be synced across all these devices only grows exponentially.

So any issue with this feature is bound to be a cause of concern. In this regard, we have shared six different methods that shall help you rectify the Edge sync-related problems.

In my case, resetting the sync feature and then re-logging to the account managed to spell out success. Do let us know which one worked out in your favor.

Lastly, here are the recommended web browsers for your computer and mobile phone that you should give a try.

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